Step 1 ~ Planning
Once your initial deposit is received, we will send you a design questionnaire so that you can tell us more about you, your business and ideas on the look and feel of your website, logo, or marketing material. Giving us clear direction is critical ~ if you are able to help us understand your vision for the project, it will go much faster and much more smoothly.

We will brainstorm on layout ideas, design elements, site functionality, etc. After we nail down exactly what you are looking for, we will move on to graphic design and approval.

At this time, we will put together a timeline for the remainder of your project.

Step 2 ~ Design
We will work on some static mock-ups of your site so that you may critique them. This is your chance to tell us what you like and what you don’t like. It is very important that you give us feedback at this stage. Making major changes once we have moved on to Implementation can result in an increase to your original estimated price.

We typically allow two major alterations to the mock-ups before we discuss estimated price increases. Major alterations include large, dramatic changes to the design ~ such as a completely new layout, new graphics, new features or functionality. Minor tweaks and revisions are accepted throughout the design process.

Step 3 ~ Development
This is when we will actually build your site ~ install the software, set up the shopping cart, integrate your design, perform any custom coding you have requested.

Our preference is to build the site on your domain. If you already have a live site, we will work in a test environment on your domain. This way you can watch the progress and see it all come together.

Once the site is installed and you are happy with it, we will have a phone consultation to go over the basics of product entry and site management.

At this time, the remaining project balance will be collected.

Step 4 ~ Launch
When your inventory has been added and test orders completed, you will be ready to go live!

If your site is running in a test environment, we will move it to its final location.

We will take down your “coming soon” page if you have one.

Please note that all claims for defects, corrections, or glitches must be made within 14 days of project completion. All requests made after the 14 day period are subject to additional fees at our normal hourly rates.

If you have any questions about the design process, please contact us.

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